Online orders are governed by law 2251/1994 and all its amendments. The ordering process is completed by filling in the specialized form.
The available payment methods for online purchases are the following:
Products are sent using Speedex Courier within 2-3 business days.
European Union and rest of the countries: Products are sent using UPS Standard within 5-10 business days. For orders over to € 150.00 the cost of shipping is free.
SECURITY - PRIVACY
Realizing the importance of ensuring the security of your online purchases, our company has taken every precaution and all the necessary measures in order to provide online payment services with maximum safety. All payments made using the card are processed through the electronic payment platform of Piraeus Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
From the very beginning until the completion of your on-line session, all your personal information is encrypted under the 128-bit (Secure Sockets Layer - SSL) encryption protocol. Every time you send information towards the system, your browser first encrypts the information using the 128 bits key and then sends the information to the system. The system decodes the information using the same key (which is predetermined at the start of your connection to the service) and then goes on to process the information. The system sends you information using the same encryption procedure.
During your visit to the www.beyou.com.grsite and pages, IT IS POSSIBLE that you may be asked to disclose personal information (such as your name, surname, email address, mailing address, credit card information etc) so that you may order products, but also for us to be able to contact and provide you with updates on our products.
Such personal information is processed by our company in compliance with article 7A paragraph 1(b) (β) Ν. 2472/1997 so as to fulfill the order placed by our customer and will in no way be revealed, disclosed or sold to third parties, unless, according to law, a procedure is implemented for the removal of confidentiality (Ν. 2225/1994) or any obligations arising from the national implementation of Directive 24/2006.
The e-shop www.beyou.com.gr operates according to Greek and EU legislation and will securely retain your personal data for as long as you are registered with any services regarding www.beyou.com.gr and will delete such information after the expiration of the trade relationship.
FOR ALL OF GREECE
You can return any product, free of charge, for a full refund within 14 working days (the refund may either be monetary or in the form of store credit), on condition that the return is being made due to an error on our behalf.
If you wish to return a product for personal reasons, without there having been an error on behalf of our company, then you will have to cover the return shipping expenses.
Please note: In order to return your order, you must be aware of the order number and select return or exchange (color or size). We cannot process the transaction without these details, so please make sure you have completed the “return form” and included it with your return parcel. You can find the return form here. Also, when making an exchange, make sure you have filled in the desired size or color on the return form.
All returns must be made by courier companies and delivered to our headquarters. We reserve the right to refuse returns sent by post. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility. For returns only within Greece, if you ship with Geniki Taxydromiki, you have the option to charge the shipping costs to our code and then we will deduct the amount from your return. For more information, please contact us.
Customers may return a product within 14 days of its shipment, covering the return shipping at their own expense. The company will accept the return ONLY IF there is no damage or wear, and if the product is accompanied by its receipt of purchase, as well as the completed “return form” found here. A full refund will be issued within 14 days of our having received the product.
EXCHANGES IN SIZE OR COLOR
ADDRESS FOR RETURNS OR EXCHANGES
152 34, Chalandri, Athens
FOR INTERNATIONAL CUSTOMERS
Most of the same terms and conditions as for Greece apply, with a few differences. The differences/points to note are the following: